2. Contact Us

CONTACT US

NEX Customer Services

Customer Service

For assistance with general shipping questions including tracking, pickups and supplies.
Call (1-888-744-7639) or send e-mail to cs@shipnex.com

Technical Support

For assistance with technology related issues or questions on MyNEX online shipping tools and all other online based applications.
Call or send e-mail to tech@shipnex.com

For Sales Information

Call or send e-mail to sales@shipnex.com

Billing, Online Billing

Call or send e-mail to billing@shipnex.com

NEX Freight Forwarding

NEX Domestic Freight Forwarding Services

For Shipments > 150 lbs.
Call or send e-mail to freight@shipnex.com

NEX International Freight Forwarding

For assistance with issues related to NEX International Ocean and Air Freight Forwarding services.
Call or send e-mail to freightint@shipnex.com

U.S. Headquarters

NEX Worldwide Express

601 Penhorn Avenue
Unit 2
Secaucus, NJ 07094
USA

Mon-Fri 9:00am - 8:00pm EST
Sat-Sun Closed
Holidays Closed

Customer Correspondence

  • Compliment / Praise
  • Complaint / Concern
  • Question / Suggestion

601 Penhorn Avenue
Unit 2
Secaucus, NJ 07094
USA
Fax 212-685-3518 or send e-mail to cs@shipnex.com