Avoid Shipping Charge Corrections
Quick Reference Guide to Avoid Shipping Charge Corrections
Additional charges can occur when shipments are not processed properly in your NEX internet shipping system. For example, some of the most common errors happen when Dimensional Weight criteria is not calculated accurately. To avoid these and other common errors, simply refer to the tips below.
Dimensional Weight
When calculating your shipping rates, consider Dimensional Weight if your package has a large
size-to-weight ratio.
Learn About Dimensional Weight
Additional Handling
Additional Handling applies to the following:
• Any article that is encased in an outside shipping container made of metal, wood, luggage or shipments not encased in cardboards.
• Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
• Any package with the longest side exceeding 60 inches or its second-longest side exceeding 30 inches
• Any package with an actual weight greater than 70 pounds
• Each package in a shipment where the average weight per package is greater than 70 pounds and the weight for each package is not specified on the source document or the NEX automated shipping system used
Additional Handling will not be assessed to packages qualifying for a Large Package Surcharge.
ShipNex Internet Shipping Users
Avoid Additional Handling shipping charge corrections by entering correct package dimensions.
After entering address information, enter correct package dimensions. Additional Handling will be automatically calculated for packages with the longest side exceeding 60 inches or the second longest side exceeding 30 inches. For packages with an actual weight of more than 70 pounds, Additional Handling will be applied automatically.
Residential Delivery
A Residential Delivery is defined as delivery to a location that is a home, including a business operating out of a home that does not have an entrance open to the public.
You can avoid Residential Delivery shipping charge corrections by selecting Residential Address when adding a new address or updating an existing address in the address book of your shipping system.
Incorrect Weight
Incorrect Weight shipping charge corrections occur when the weight of a package is different than the weight indicated at the time of shipping.
To avoid Incorrect Weight shipping charge corrections, use any standard scale and round up any fraction of a pound to the next full pound when entering the package weight in your shipping system.
Additional Charges
The following information applies to NEX domestic and international package services, unless indicated in the table below. All pricing is per package unless otherwise indicated.
| Charges |
Fee |
| Additional Handling |
$12.00 |
| Address Correction |
$15.00 |
| Delivery Area Surcharge |
Residential: $4.20 per
Extended Residential: $4.25 |
| Large Package Surcharge |
$89.00 |
| Over Maximum Limits |
$89.00 |
| Remote Area Surcharge |
Delivery to Alaska: $26.00 each package
Delivery to Hawaii: $8.00 each package
View Remote Area Surcharge ZIP Code Listing |
| Residential Delivery Surcharge |
$4.15 |
| Undeliverable Package Return Charge |
Air Service: applicable UPS 3 Day Select rate
Ground: applicable UPS Ground rate |
| Pickup Area Surcharge |
Business: $7.15
Residential: $7.15
Extended Residential: $4.15
|
| Extended Area Surcharge (International) |
Greater of $36.00 or $0.50 per pound |
| Shipper's Export Declaration (EEI) |
$10.00 per shipment |